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Tivoli has started operations as the new grounds maintenance service provider for the Guinness Partnership, covering the South West region.

Running from 1st November 2019 for up to 5 years, the estimated £1M contract sees Tivoli completing gardening and maintenance of green areas, litter removal, weed and plant removal, tree maintenance and bulk waste collection and disposal. Teams are now in-place and mobilised to look after approximately 87 sites, covering Bristol, Wiltshire, Bath and North Somerset, South Gloucestershire, Mendip, Swindon and Sedgemoor Local Authority areas.

Established in 1890 by Sir Edward Cecil Guinness, the great grandson of the founder of the Guinness Brewery, the Guinness Partnership provides social and affordable housing including affordable rent, affordable home ownership, housing for older people and a range of extra care schemes.

In line with the Guinness Partnership’s vision to “deliver great service, great homes, a great place to work and a great business”, Tivoli paid particular focus to 3 key areas throughout the tender process – providing a consistent, first-class service style and delivery, reliable service quality for residents, and a true partnership working approach in order to grow resident satisfaction levels.

Laura Branthwaite, National Estates Contract Manager, Guinness Partnership said: “We are delighted that Tivoli have been awarded the contract to oversee the grounds maintenance services for our properties across the South West.

“We look forward to working with them to ensure the grounds are maintained to the highest standard, so that our customers can live in pleasant surroundings and be able to enjoy the green space.”

Rick Francis, Chairman, Tivoli said: “We are absolutely delighted to have secured this prestigious contract with the Guinness Partnership. We understand the importance of service excellence within the housing association sector and we will prioritise the delivery of appropriate and flexible resources, together with innovation to provide a valuable service to the communities.

“Our teams have over 30 years’ experience in partnering, and we continue to work with our clients to find joint solutions to the challenges which are facing many housing associations today. Our goal is to provide Guinness Partnership residents with grounds and outdoor spaces of which they can be proud.”

Mark Heath, Commercial Director at Tivoli (bottom right), Laura Branthwaite, National Estates Contract Manager at Guinness Partnership (bottom left), Gavin Windle, Key Account Manager at Tivoli (top right) and Jim Brown, Sales Process Team Leader at Tivoli (top left) during the contract signing.

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